Payout Policy

At a glance

This summary does not replace the full rules. See section 9 for worked $10,000 and $25,000 examples and section 15 for existing-account protections.

Reading this Policy

“Reward” means your contractual share of eligible simulated profit. “Order” means your purchase confirmation and account settings. “Client Area” means your customer dashboard. Capitalised terms also used in the General Terms keep their meaning unless this Policy explains them differently.

All $ examples use US dollars. They explain the calculations, not a recommended trading strategy. Account balances and leveraged trading capacity remain simulated.

1. Purpose, scope and our commitment

1.1 Who we are. This Policy is issued by True North Tech L.L.C-FZ, trading as CMC Markets Funded (we, us or our). Our formation number is 2646504 and our business licence number is 2646504.01. Our registered office is Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.

1.2 What we are looking for. We are genuinely looking for successful traders who manage risk in a way that can be explained and repeated. We pay eligible Rewards under rules disclosed in advance. We do not require you to prove that your strategy will remain profitable, or that we would choose to copy it, before paying a valid Reward.

1.3 Simulated accounts, real payment obligations. All Evaluation Program and Reward Stage accounts are simulated. Their balances, trading capacity and results are not deposits, client money or real capital held for you. A Reward is a payment we owe under the Agreement, calculated from eligible simulated trading profit using your agreed percentage share. A challenge-fee refund is separate: it returns an eligible purchase payment. Earning a Reward is not guaranteed, but we must honour a valid payment entitlement under this Policy.

1.4 Our relationship with CMC Markets. We operate independently, in conjunction with CMC Markets, under a written commercial agreement. No CMC Markets company operates, sells or guarantees these Services, or is responsible for our Rewards or refunds. You do not need to open, fund or trade a separate brokerage account to receive a payment under this Policy.

1.5 Which accounts this Policy covers. This version applies when it is provided before purchase and identified in your Order, or when we expressly extend it to an existing account under section 15. It covers paid evaluations leading to a Reward Stage and products that provide direct entry to that stage. Publishing this Policy does not give Reward rights to a Free Trial or a recruitment-only or sponsored assessment that has no Reward Stage.

1.6 How this Policy works with your other documents. Read it with your Order, Program Rules, General Terms and Conditions, Refund Policy, Privacy Policy and Risk Warning Notice. For an Agreement that includes this version, this Policy takes priority on pass refunds, Reward eligibility, payment timing, trading-rule decisions affecting payment and appeals. General wording elsewhere cannot add payout tests or wider rights to withhold money. Your Order still sets your Reward share and other agreed account settings. Rights that the law does not allow you to waive remain protected.

1.7 No second challenge when you withdraw. There is no payout-only profit target, best-day or consistency percentage, minimum number of profitable days, win rate, risk-to-reward ratio, trade count or fixed position-size pattern. One compliant trade can earn an eligible Reward. Your evaluation objectives and ongoing trading-risk limits still apply, but we will not add a new performance test when you request payment.

2. Automatic challenge-fee refund on passing

2.1 Our refund promise. When you validly complete the final phase of a paid Evaluation Program leading to the Reward Stage, we automatically initiate a refund of 100% of your Eligible Challenge Fee. You do not need to request it, trade in the Reward Stage, earn a Reward or receive a first payout.

2.2 When a pass is confirmed. Final Pass means that you have completed every required evaluation phase and met the rules that apply to your account, and we have validated that completion. Reaching the profit target alone is not enough if another purchased objective remains outstanding. We automate routine validation where possible. Otherwise, we complete it by the end of the second Business Day after recorded completion. A specific concern may need review under section 13; ordinary administration cannot leave a pass unconfirmed indefinitely.

2.3 What we refund. The Eligible Challenge Fee is the amount actually paid for the successful challenge Order after discounts, including add-ons bought with that Order and tax refundable with the purchase. We do not deduct our administration or ordinary refund-processing costs. Free promotional credit has no cash refund value. Earlier Orders, failed attempts and separately purchased services are not included. A free replacement carries the original paid Order’s remaining refund right, not a second refund.

2.4 Your Reward Stage stays open. A pass refund does not cancel your Order or Agreement. It does not close your Reward Stage account, remove its add-ons, reset its rules or erase valid results. Any general rule saying that a cancellation refund closes an account does not apply to this pass refund.

2.5 Checks and later trading. Checks required only for Reward payments do not delay a lawful refund to the original payment source. A specific identity, unauthorised-payment or legal concern may require review under section 13. We do not reclaim a valid pass refund because you later lose on the simulated account, breach an ordinary trading limit or stop using the Reward Stage.

2.6 Products without a paid evaluation. Instant and other direct-entry products have no evaluation to pass, so there is no automatic pass refund unless the Order expressly provides one. A free or fully sponsored attempt does not create a refund of a fee you did not pay. Legal cancellation rights, service-failure remedies and other rights under the Refund Policy remain separate.

2.7 No double payment. A sum already refunded, reversed or recovered through a chargeback is not paid twice. We keep a record of the original payment, the amount owed and any amount already returned. Fraud, duplication or a material error affecting the original refund can be corrected under section 13.

Refund example

You pay $120 after a discount, including an add-on, for a challenge leading to the Reward Stage. Once your Final Pass is confirmed, we automatically initiate a $120 refund. You do not need to place a Reward Stage trade first. Your Reward Stage and the purchased add-on remain available.

3. How your pass refund is returned

3.1 Automatic initiation, not instant receipt. At Final Pass, we record the refund as owed and automatically submit the payment instruction. Routine refunds do not wait for another trading cycle or a separate approval queue. Your status shows whether the instruction was submitted, is pending, failed or completed. A failed instruction remains payable: we retry it or arrange another route and tell you about any external obstacle. Internal approval or a failed submission is not a completed refund.

3.2 The original payment route. Card purchases are normally refunded through the original transaction to the card used. Where Apple Pay or Google Pay is enabled, the refund follows the original underlying card transaction. Binance Pay purchases are normally refunded through the original merchant order where supported. Only methods enabled for your transaction apply.

3.3 Cryptocurrency refunds. We use a supported asset and network, and a verified compatible destination belonging to you. We may need a return address and a memo or destination tag. The address that appears to have sent the original blockchain payment is not automatically a safe refund address. We will never ask for your seed phrase or private key.

3.4 Currency and conversion. The refund returns the eligible purchase amount, not any increase in the value of cryptocurrency used to pay. Card refunds use the original charged currency and eligible amount. For a US-dollar-priced Order returned in cryptocurrency, we send the equivalent of the eligible dollar amount using the payment provider’s recorded quote when the transfer is arranged. We add no exchange-rate markup. The number of tokens may differ from the number originally sent. This conversion basis is disclosed before purchase and recorded with the refund.

3.5 When the original route is unavailable. Your refund does not expire because a card refund window closes or a payment route stops working. We contact you to agree a lawful, verified alternative and return the full eligible Order amount in its invoice currency or agreed equivalent. A changed destination or network requires appropriate checks. We will not force you to accept store credit or make another purchase.

3.6 Receipt and tracing. Banks, card issuers, payment providers and blockchains may take additional time to credit a refund. We provide the expected timing for the chosen route and a tracing reference when available. Your receiving provider’s own conversion or charges may affect the amount it credits; we charge no refund fee. We help trace delayed or failed payments and remain responsible for our own errors.

4. When and how often you can request a Reward

4.1 Your first request. You can request a Reward once you have an eligible Reward Stage account, eligible profit from closed trades, and the verification and payment details required by section 6. There is no initial seven-, fourteen- or twenty-one-day wait.

4.2 The minimum amount. The normal minimum is $50, or the equivalent shown in your account currency. This is your share of the Reward before any optional external payment charge. At an 80% share, $62.50 of eligible net simulated profit produces a $50 Reward. There is no additional percentage-growth target.

4.3 One request in each rolling 24 hours. You may submit one combined Reward request per verified customer in each rolling 24-hour period, across that customer’s Client Area. A customer can be an individual or a contracting company. The clock starts when a valid request is accepted and the Reward is reserved, not when payment is approved, sent or received. The Client Area shows when you can next request.

4.4 An earlier payment can still be processing. Once 24 hours have passed, you can request different, newly eligible profit even if an earlier payment is pending. You cannot claim profit already reserved. A documented security or trading-integrity concern may restrict the affected requests; a routine payment queue does not create another waiting period.

4.5 Combining accounts and retrying payments. You can combine eligible Reward shares from your own accounts into one request. Each account is still calculated and checked separately. You cannot combine evaluation results, move losses between accounts or increase allocation limits this way. A technical retry, payment repair or correction remains the same request and does not restart the clock. Neither does scaling or moving an account to another platform.

4.6 No additional maximum payout. We do not apply a separate monetary cap to a valid Reward under this Policy. Published account-allocation limits still apply. A provider’s transfer limit may require several payments or another supported route under the same request. Larger payments may need reasonable additional checks and two-person approval, but their size alone does not reduce the amount owed.

4.7 Small amounts and final payments. Amounts below the minimum remain recorded and can build up. Profit that has not been reserved can still be reduced by later trading losses. For a final eligible payment when an account closes, we waive our own $50 minimum. We explain any unavoidable provider minimum and arrange a lawful alternative where available. A transfer minimum does not cancel an established payment obligation.

5. Reward calculation and protecting a requested payment

5.1 How the Reward is calculated. Your Reward equals your agreed share multiplied by the eligible net profit from closed simulated trades included in the request. The calculation includes trading commissions, spreads already reflected in execution, holding costs, realised losses, earlier distributions and documented corrections. We do not deduct any cost twice. Open-trade gains, evaluation-phase profit, the starting simulated balance and promotional credits are not withdrawable Rewards.

5.2 Losses and previous payments. We keep a separate payment record for each account so that the same profit is not paid twice and intervening losses are included. A later profit must first recover losses since the previous distribution before creating new eligible net profit. This is part of calculating net profit, not a consistency test. A partial request leaves the unreserved balance exposed to later results.

5.3 Close positions before requesting. Close all positions and cancel all pending orders on each account included in a request. We briefly lock those accounts while recording their results, reserving the Reward and adjusting the simulated balances. The Client Area confirms when reservation is complete. Starting an incomplete request does not reserve a payment.

5.4 Both shares leave the simulated balance. The balance adjustment includes your share and our share of the profit being distributed. The gross simulated profit removed equals your requested cash Reward divided by your agreed share. The amount payable to you and the remaining simulated trading balance are recorded separately.

Reward example: a $10,000 account

Your account grows from $10,000 to $10,500, with all $500 eligible and an 80% Reward share. Requesting the full Reward reserves $400 for you. We remove $500 of simulated profit: your $400 share and our $100 share. Your simulated balance returns to $10,000. Once reserved, that valid $400 is not lost because of an ordinary loss on your next trade.

5.5 See your remaining trading buffer first. Before confirmation, we show the amount removed, the resulting balance, the applicable daily and overall loss thresholds, and the room left before those thresholds are reached. A distribution is not a trading loss and must not itself trigger a breach. A trailing loss threshold continues to use the formula disclosed for the account; we do not silently reset it. We do not offer a reservation amount that would immediately breach an account limit. This check protects the remaining account; it is not an extra profit target.

5.6 A reserved Reward is protected. After reservation, later ordinary trading losses, an unrelated later rule breach, scaling or routine account closure do not cancel that valid Reward. Trading can resume unless a specific review requires the affected account to pause. Fraud, a duplicate claim, a calculation error or a proven rule breach affecting the original Reward may still be corrected under section 13.

5.7 Copying decisions do not affect payment. Your Reward does not depend on whether we select, copy or use your strategy, whether it fits our own portfolio, or whether our own trading makes money. A payout budget, internal return target or label such as “not scalable”, “low quality” or “not worth copying” is not a reason on its own to reject a valid Reward.

6. Verification, payment methods and charges

6.1 Identity and payment checks. Before your first Reward, complete the identity, address, sanctions, tax and destination checks reasonably required for your account. For a company, this includes relevant company, beneficial-owner and authorised-user checks. We repeat satisfactory checks only for a specific reason, such as changed details, expired documents, a legal requirement or a genuine security concern.

6.2 Available payment methods. The Client Area shows the outbound methods available for your verified country and account. A method used to buy a challenge is not necessarily available for Rewards. Where a card Reward is offered, it uses an approved outbound payment service, not an extra purchase refund above the fee originally paid.

6.3 Our fees and external charges. We charge no Reward administration fee. In each eligible country we service, at least one supported payout route includes ordinary sending and processing charges at our cost. Optional routes may have external charges or higher minimums, shown before confirmation. If the standard route becomes unavailable, the payment remains owed and we work with you on an alternative. We do not impose an undisclosed charge or cancel the amount.

6.4 Your payment preview. Before confirmation, we show your Reward, currency, any provider conversion quote, disclosed external charges and expected transfer amount. We add no foreign-exchange markup. Separate charges or conversion by your receiving provider may affect its final credit; we identify these where known.

6.5 Paying the correct customer. Payments must go to a verified account or wallet owned or controlled by the contracting customer, not an unrelated third party. A company’s payment cannot go to a director’s personal account. Check the destination, account number, asset, network and memo or tag. Changing a previously verified destination requires additional authentication and a 24-hour security hold on the new destination. The existing verified destination remains available unless there is a specific security concern. This is not a general first-payout wait.

6.6 No payment to release your money. We never require a new deposit, challenge purchase, “unlock”, “tax clearance” or release payment to receive a valid Reward or refund. Any legally required tax withholding is documented and deducted as the law requires, not collected as an advance release fee. You remain responsible for your tax reporting; we provide payment records.

6.7 Failed or incorrect transfers. A rejected or failed transfer remains payable unless the original entitlement is lawfully adjusted. We help trace it and arrange a verified alternative. An irreversible transfer to incorrect details supplied by you may not be recoverable. Responsibility depends on who caused the error and the applicable law; we do not exclude responsibility for our own mistakes.

7. Payment timing and status updates

7.1 When a request is complete. A Complete Request includes the necessary account details, completed checks, confirmed destination and legally required payment information. Waiting for our internal approval does not make your request incomplete. We identify missing essential information within one Business Day and ask only for information relevant to the issue.

7.2 Our routine payment standard. We aim to approve and send routine Complete Requests within 24 elapsed hours. Our routine service standard is dispatch by the end of the second Business Day after the day we receive a Complete Request. Dispatch means the payment provider has accepted the outgoing instruction, not merely that we approved it internally. Receiving banks and other providers may need additional time to credit the payment.

7.3 How time is measured. Business Days are Monday to Friday, excluding public holidays observed by our payment operations in the United Arab Emirates. Business-day deadlines use UAE time, UTC+4. The applicable calendar is available with the payment information. A rolling 24-hour request period uses actual elapsed time, including weekends and holidays.

Timing example

With no public holiday, a Complete Request received on Monday has a routine dispatch deadline of the end of Wednesday, UAE time. A Friday request has a deadline of the end of Tuesday. Our 24-hour aim is earlier than those deadlines. Bank or blockchain receipt is a separate step.

7.4 We do not restart the clock unnecessarily. The routine clock starts when your request is complete. If genuinely necessary new information is later identified, only the time actually spent waiting for it is excluded. Review time already elapsed still counts. Internal queues, staff changes, duplicate document requests and routine invoice work do not restart the clock.

7.5 Clear payment status. The Client Area distinguishes receipt, missing information, reservation, routine review, exceptional review, approval, dispatch, failure and completion where reported by the provider. We give you the request reference, next action, relevant time and payment reference when available. Expected receipt times for the chosen payment route are shown separately.

7.6 When a deadline is missed. We tell you that the routine standard will be missed, explain why and provide the next action or update date. A provider failure does not cancel the payment or require you to earn it again. A genuine exceptional review follows section 13; it is not an undisclosed standard waiting period.

8. Trading integrity: clear rules, not subjective labels

8.1 What “toxic trading” means here. The term refers only to the specific prohibited conduct in sections 9 to 11, or another objective trading limit disclosed for your account before the activity. It is not a separate discretion to reject a payment. We must identify the rule, what happened, the evidence and how it affects the amount claimed.

8.2 Why these rules exist. We need to distinguish risk-controlled trading from excessive concentration, rule evasion, false results and exploitation of the simulated environment. These controls protect the Program, its payment commitments, technology and participants. They do not allow us to reject compliant profit because a trader is successful or costly to pay.

8.3 The same conduct rules apply throughout. Trading-integrity rules included in your Agreement apply from the start of the evaluation through the Reward Stage. They must be in the pre-purchase rules summary and remain available in the Client Area in the version assigned to your account. They are not introduced for the first time at payout.

8.4 What is not a breach by itself. A large profit, large Reward, unusually profitable day, uneven returns, changing position size, short holding time, news trade, permitted trading bot or common strategy is not automatically prohibited. Neither is choosing a higher available leverage. The question is whether you met the disclosed rules, not whether we like your trading style.

8.5 Copy selection is separate. We may use stricter internal standards when deciding which trading data to study or copy. A strategy can comply with this Policy without being selected. That decision does not reduce a valid Reward or require you to demonstrate future profitability or suitability for copying.

9. Trading capacity, leverage and all-in positions

9.1 Leverage changes capacity, not your account balance. The selectable account leverage settings are 10, 25, 50, 100, 200 or 500 times, as recorded in your Order. With $10,000 of simulated equity and 100 times leverage, the theoretical trading capacity is $1,000,000 before the limits below. This is the value of positions the leverage calculation can support, not $1,000,000 of real capital or a withdrawable balance. At 10 times leverage, the same account has $100,000 of theoretical capacity. The account remains a $10,000 simulated account in both cases.

9.2 The two limits. You must not open or increase positions in a way that uses more than 70% of the account’s total trading capacity, or more than 50% in any one market group. Both limits apply at the same time. A market group (an Exposure Group) combines positions in the same or specifically grouped markets, as explained in clause 9.8. The percentages are ceilings, not recommended trade sizes. Using exactly a limit is not a breach, but leaves no room under that limit for additional exposure or known opening costs.

9.3 The basic calculation. When the same leverage applies to every position, divide the combined full value of those positions by trading capacity (current simulated equity × leverage), then multiply by 100. We use the full position value, also called notional exposure, not just the margin set aside. We refer to the result as Capacity Used. It is the plain-English name for the policy margin-utilisation test. Clause 9.7 explains the calculation when different margin rates apply.

Calculation: a $10,000 account at 100 times leverage

Trading capacity = $10,000 × 100 = $1,000,000.

Capacity Used = full position value ÷ trading capacity × 100.

A $500,000 gold position uses $500,000 ÷ $1,000,000 × 100 = 50%. Its margin requirement at that leverage is $5,000. A $1,000,000 gold position uses 100% and requires $10,000 of margin: it is all-in and breaches both policy limits.

9.4 How the same rule works at different leverage settings. The percentage limits do not change with your chosen leverage, but the corresponding position values do. The table assumes $10,000 of equity, no other positions and the same stated leverage for all instruments. A lower instrument-specific leverage, costs or a change in equity will change the figures.

These are mathematical ceilings, not safe-position recommendations. The 70% total allowance cannot all be placed in one market group. At the largest account size described here, $100,000 at 500 times leverage gives $50,000,000 of theoretical notional capacity before the same policy limits; it is not real capital provided to the trader.

Gold examples at 100 times leverage

On a $10,000 account with $10,000 equity, $100,000 of gold uses 10%; $500,000 uses 50% and reaches the gold-group ceiling; $550,000 uses 55% and breaches that ceiling even though it is below the 70% account ceiling. $1,000,000 uses 100% and is all-in. On a $25,000 account with unchanged equity, the same calculation gives $2,500,000 of theoretical capacity and a $1,250,000 gold-group ceiling. All figures assume no other positions and ignore costs for illustration.

Lower leverage does not make 100% usage acceptable

On a $10,000 account at 10 times leverage, a $100,000 gold position uses all $100,000 of theoretical capacity. It is still 100% usage and is prohibited. A $50,000 gold position uses 50% and reaches the one-group ceiling. The rule measures the share of capacity used, not whether the position looks small in dollar terms.

9.5 Capacity used is not the same as money at risk. A position below these ceilings can still lose a large part of the simulated account. Profit and loss depend on the full position value and the market move, not just the margin used. Increasing the leverage setting reduces the capacity percentage used by an unchanged position; it does not reduce that position’s market loss. The daily and overall loss rules remain separately binding. We do not treat compliance with the capacity limits as proof that a strategy is safe, sustainable or suitable to copy.

Why a 50% position can still be very risky

With $10,000 equity at 100 times leverage, a $500,000 gold position uses 50% of capacity. A 0.1% adverse price move produces a $500 loss, or 5% of equity, before costs. At 500 times leverage, that same $500,000 position uses only 10% of capacity but the same move still loses $500. Using 50% at 500 times leverage would instead mean a $2,500,000 position: a 0.1% adverse move would lose $2,500, or 25% of equity. These illustrations assume the position remains open through that move; loss controls may close it earlier, and gaps or execution costs can worsen the result.

9.6 Use current equity, not just the starting balance. Equity means your current simulated balance plus open-trade profit or loss, after booked costs. It excludes non-trading credits and Rewards already removed and reserved. We use current prices and account-currency conversion rates. Order checks include the expected effect of known opening costs. A starting balance is used in these examples only because we assume equity has not yet changed.

When the account value changes

A $10,000 account at 100 times leverage initially has $1,000,000 of theoretical capacity. If equity later falls to $9,500, capacity becomes $950,000. If the current gold position value is $500,000, usage is about 52.63%, above the group ceiling. If this arose solely from market movement, clause 9.12 applies: it is not automatically misconduct, but you must not add risk while above the limit.

9.7 Different instruments can require different margin. The chosen account leverage is not a promise that every instrument uses that rate. Any instrument-specific rate, position-size tier, contract size or conversion method must be disclosed before the affected trade. For each position, divide its full value by the applicable leverage to find its standalone margin; add those margins and divide by current equity, then multiply by 100. Where a tiered schedule applies, calculate each tier separately. This margin-based calculation is the controlling test when rates differ. We use the settings applicable at the time, not a rate chosen afterwards.

Mixed rates: a $10,000 account

A $300,000 gold position at 100 times leverage requires $3,000 of margin. A $200,000 position in a separate market group at its disclosed 50 times leverage requires $4,000. Total Capacity Used is ($3,000 + $4,000) ÷ $10,000 × 100 = 70%. The groups use 30% and 40% respectively. Both meet their group ceilings. Simply dividing $500,000 by $1,000,000 would give the wrong result because the second position uses a different leverage rate.

9.8 What counts as one market group. Positions linked to the same underlying market are combined, even when they use different symbols, contract sizes, expiry dates or quotation currencies. All gold contracts are one group. US equity indices, including US 30, US 500, US 100 and US 2000 equivalents, are one group. WTI and Brent crude oil are one group. Other different underlying markets remain separate unless a further group is identified in the Program Rules supplied with your Order. The symbol-to-group list must be available before you trade. We do not create new groups afterwards because trades happened to move together.

Splitting a trade does not split the limit

On a $10,000 account at 100 times leverage, six gold positions worth $100,000 each use 60% in the gold group. They breach the 50% group ceiling even though no single ticket does. By contrast, $400,000 of gold and $250,000 in a separate market group, both at 100 times leverage, use 40% and 25%, or 65% total, before costs. They meet these capacity ceilings but must still meet every other purchased risk rule.

9.9 Hedges and the platform margin display. We count the standalone margin of both long and short positions without a hedge discount. A $200,000 gold buy and a separate $200,000 gold sell therefore use 40% on a $10,000 account at 100 times leverage. If the platform actually closes or reduces a position instead of keeping both legs open, only the remaining position counts. A platform’s “Margin Level” may be the inverse calculation: equity divided by margin. Do not compare it directly with our 70% and 50% limits. The Client Area must show Capacity Used and the relevant group figures, including any difference from a platform figure that discounts hedges.

9.10 Pending orders and simultaneous instructions. Check positions together with pending orders and instructions still being processed that could execute at the same time. Use their order prices and the disclosed specifications. Orders count together unless a server-enforced arrangement prevents simultaneous exposure; in that case, count the largest exposure that can occur. A cancellation script running on your own device is not that guarantee. Pending orders are checked again when triggered. An unforeseeable gap is assessed under clause 9.12, not automatically treated as misconduct.

9.11 What breaches the capacity rules. Opening, increasing or deliberately rearranging positions so that either ceiling is exceeded is prohibited. This includes an all-in directional trade, many smaller tickets that together breach a limit, using symbol aliases to hide the total, or adding a loss-recovery step beyond a ceiling. A platform accepting an order does not by itself authorise an excess. Responsibility for an incorrect preview or failed control is assessed under clause 9.15.

9.12 Market-driven excess is different from adding excessive risk. An excess caused only by market movement, falling equity, a price gap, an operator-imposed specification change, a proven platform fault or an unforeseeable execution difference is not a trader-created breach when the submitted instruction complied using available execution information and known costs. Do not add risk while over a ceiling. We may block further increases and require or make a proportionate reduction. The excess alone does not justify deleting earlier compliant profit. Separately published daily and overall loss limits still apply, with correction for our own or platform errors where appropriate.

9.13 Reducing a position is allowed. You can genuinely reduce gross exposure while above a ceiling, provided the action does not create another oversized position or evade grouping. Closing one side of a hedge may increase the platform’s reported margin by removing a hedge discount. Our calculation already counts both sides separately, so we distinguish that reporting change from new exposure. A genuine closing trade is not labelled toxic solely for that reason.

9.14 Warnings and protective action. We aim to warn when total usage reaches 60% or one group reaches 40%. These are warning levels, not additional limits or breaches. If a market-driven excess continues, we notify you of the required reduction in the Client Area and by registered email. Normally, you then have five Market Minutes, measured after delivery to both channels, before we reduce the affected exposure. A Market Minute counts only while the instrument is open and the platform allows you to reduce it. We may act sooner to prevent an imminent published loss-limit breach or protect the platform. We record what we did and why.

9.15 Prevention and fair evidence. Our order controls are intended to reject an instruction that would breach a ceiling before it executes. A blocked order creates no profit to deduct. If an oversized order executes, we examine the instruction, timing, calculations and available preview or warning. We distinguish your action from our control failure. We do not penalise reasonable reliance on our incorrect preview showing that an order complied. Missing warnings alone do not permit you knowingly to exceed a published ceiling.

9.16 No hidden limit after you make a profit. The 70% total ceiling, 50% group ceiling, disclosed group list and your other purchased risk limits are the numerical rules we enforce. We do not invent a lower ceiling or an undisclosed position-value, holding-time, volatility or historic-size test when you request a Reward. Any additional binding restriction must be stated before purchase and cannot be applied to earlier trading.

10. Martingale, grids, news and automated strategies

10.1 We assess the controls, not the strategy name. Martingale, bounded loss recovery, grids, averaging into positions, pyramiding and scaling in or out are not banned simply by their names. They must follow the same capacity, concentration, loss and integrity rules as other strategies. Permission to use a method is not a statement that it is safe, sustainable or profitable.

10.2 A recovery sequence must have a defined end. A strategy that increases exposure to recover a loss must have a finite maximum size or number of increases, and a pre-set money limit for the combined sequence loss. Set those controls before the first increase. They must be verifiable through orders, bot settings, logs or another record made at the time. The loss limit must fit within the remaining daily and overall loss allowances, including known costs. Automatic failure of the entire account cannot be the strategy’s only planned exit.

10.3 What we count as a sequence. A sequence includes the initial trade and any additions or replacement trades intended to recover its losses. Partial closes, new ticket numbers and renamed strategies do not restart its counters. Losses already realised plus further loss allowed by the exit controls must stay within the pre-set money limit. A sequence ends when its positions are closed, related orders are cancelled and recovery sizing returns to the recorded base setting. There is no mandatory waiting period after that reset. A larger trade following a loss is not, by itself, proof of a recovery sequence; we need evidence linking the sizing decisions.

10.4 When recovery trading becomes prohibited. You must not increase exposure without the finite controls in clause 10.2, remove or bypass those controls to continue the same sequence, repeatedly move exits beyond the pre-set loss limit, or add a step that breaches a capacity or account-loss rule. A gap through a properly configured exit is an execution event, not proof that you removed the limit. We do not invent a maximum multiplier or round count afterwards.

A bounded five-step example: $10,000 at 100 times leverage

Suppose five simultaneous gold layers have full position values of $20,000, $30,000, $45,000, $67,500 and $101,250. Together they total $263,750, requiring $2,637.50 of margin and using 26.375% of capacity while equity remains $10,000. A pre-set $150 combined sequence-loss limit must also include realised losses and known costs, fit within the account’s remaining loss allowances, and actually operate. No sixth step is allowed under this example’s settings. Four or five rounds are not a compulsory policy limit. Actual checks use current equity and position values at every step; this example does not certify the strategy as safe.

10.5 News and market events. News trading, anticipating a release and holding through volatility are permitted unless the Program Rules supplied with your Order state an exact restricted window. There is no extra payout-only news window. A profitable news trade is not evidence of abuse. Exploiting a known frozen quote, running prohibited opposite-side bets across accounts or exceeding capacity limits remains prohibited during news events too.

10.6 EAs, bots and autonomous execution. Where your purchased product supports them, expert advisers (EAs), bots, APIs and other automated trading or trade-management tools are allowed without a separate subjective strategy-approval test. You remain responsible for their settings, security, error handling and compliance. Automation, short holding times and frequent trading are not breaches on their own. A tool must not bypass loss controls, exploit pricing errors, conceal prohibited third-party management or deliberately disrupt the platform.

10.7 Copying between your own accounts. Copying your own decisions between your own permitted accounts is allowed where the purchased product supports it and allocation limits are met. It cannot be used for prohibited opposite-side bets or limit evasion. Independently using a widely available EA or similar analysis is not proof of collusion. Copying another person’s live instructions in place of your own assessment is addressed in section 11. Any technical rate limit must be in the applicable platform or API specification, not introduced at payout.

10.8 Stop-loss orders. An individual stop-loss on every trade is required only when your purchased Program Rules say so. The sequence-loss control in clause 10.2 can use documented basket controls or other effective exit instructions; it is not a universal requirement for a separate stop on every trade. Any claimed control must actually work. Otherwise, the absence of an individual stop is not a standalone reason to refuse payment.

11. Other prohibited practices and why they are excluded

11.1 Exploiting delayed or incorrect prices. Knowingly using stale or frozen quotes, a feed delay, clearly wrong prices, a non-updating market or a repeatable execution defect to obtain simulated fills is prohibited. This creates results from a defect rather than genuine market decisions. We must identify the defect, affected times and trades, and evidence of exploitation. Reacting quickly to public information, seeing a different price elsewhere, or earning profit we could not copy is not enough to prove abuse. We may correct a genuine pricing error under section 13 without accusing an innocent trader of misconduct.

11.2 Opposite bets across accounts to evade the assessment. It is prohibited to coordinate opposite positions across your accounts, other participants or an external account as a scheme to place the losing outcome in one account and use the winner to manufacture a pass or Reward, or bypass loss or allocation limits. This undermines the separate assessment of each account. Ordinary same-account hedging within the gross capacity limits is not banned. An unrelated outside investment or coincidentally opposite positions is not enough to establish the scheme.

11.3 Third-party passing, management and coordinated copying. Buying or selling a passed account, sharing access so another person can trade for you, using a paid challenge-passing service, undisclosed discretionary management, and coordinated copying of another trader’s live instructions to manufacture apparently independent results are prohibited. These practices misrepresent who is being assessed. A company may trade through its disclosed authorised users. Similar trades, a common EA, a shared home or matching IP addresses do not alone prove third-party management.

11.4 Evading account or allocation limits. You must not use false identities, nominee accounts, hidden control of other accounts, split Orders or coordinated trading to bypass an assigned allocation limit or the controls in sections 9 and 10. This prevents a participant obtaining more capacity or attempts than the rules allow. Permitted multiple Orders are not misconduct. We must show the relevant limit and actual common control or coordination; a family relationship or shared internet provider is not sufficient.

11.5 Falsifying results or payment calculations. Altering logs, inventing trades or performance evidence, creating artificial activity to meet a rule, exploiting a balance reset or distribution adjustment, claiming the same profit twice, and hiding open positions to obtain an incorrect pass or Reward are prohibited. These acts create results or entitlements not genuinely earned. Reporting a defect or receiving an unsolicited incorrect credit without exploiting it is not itself fraud, although the error can still be corrected.

11.6 Disrupting or bypassing the platform. Deliberately overwhelming systems, bypassing access restrictions or published technical rate limits, exploiting unauthorised interfaces, maliciously flooding orders or tampering with controls is prohibited. These acts threaten service reliability and fair execution. An accidental order burst or defective bot should first be contained and assessed. Ordinary high-frequency use is not automatically abuse, and a temporary technical restriction does not itself make earlier profits invalid.

11.7 Identity, location and payment fraud. False or stolen identity documents, unauthorised payment methods, concealed account ownership, sanctions evasion and falsified wallet or location information are prohibited. They can expose the Program and genuine customers to unlawful or fraudulent payments. A changed IP address, travel, a permitted VPN or a virtual private server is not by itself a breach. We distinguish genuine changes and verification difficulties from deception. Geographic eligibility and published access restrictions still apply.

11.8 Unlawful or deceptive market conduct. Using unlawfully obtained non-public information, manipulating a real reference market, or placing deceptive orders to create false market conditions or assessment results is prohibited when established by evidence. This includes spoofing and layering: orders placed to mislead rather than genuinely trade. We must show the conduct and its connection to your account. Ordinary order cancellation or a strategy name does not establish it.

11.9 No open-ended refusal ground. Calling trading “gambling”, “toxic”, “unprofessional”, “unsustainable” or “non-scalable” does not create another reason to withhold payment. Another ground must come from an objective rule that applied before the trade or a relevant legal obligation. A new abuse pattern can justify future rule changes or temporary security action, not a new condition imposed on completed trading.

12. Automated monitoring and human oversight

12.1 Monitoring throughout the account. We may use rule-based software, platform records and AI-assisted analysis to monitor capacity, concentration, recovery sequences, technical issues, allocation, identity, devices and payments. We aim to flag preventable problems when they occur, not first reveal them at payout. We handle the data under our Privacy Policy and applicable law.

12.2 What systems can do automatically. Systems may calculate limits, block a prohibited order, apply a disclosed account-loss stop, reserve a Reward, initiate a pass refund, approve a routine payment or open a review. An automatic security hold is temporary and must promptly reach a person for assessment. It is not a final decision to take away a payment.

12.3 When a person must decide. A trained reviewer must assess the evidence before a final abuse-related refusal, reduction or recovery of a Reward, rejection of a disputed pass refund, or account termination for alleged abuse. The reviewer must be able to disagree with the system. An AI score, provider label or template reply does not replace evidence and meaningful review.

12.4 Decisions you can understand and challenge. We keep the rule version, relevant account and order records, calculation inputs, reasons, review times and decision. You receive a meaningful explanation and the evidence needed to understand and challenge it. We may remove other people’s personal information, credentials, genuinely sensitive security details or information the law prevents us from sharing. We cannot hide the trading rule itself.

12.5 Commercial pressure cannot decide eligibility. A valid payment cannot be withheld because an internal budget is exceeded, the account is unusually profitable, you declined a referral, made a complaint or were not selected for copying. Marketing, acquisition and profitability scores are not payout rules.

13. Exceptional reviews and fair corrections

13.1 When an exceptional review is justified. A specific concern about identity, payment authority, sanctions, account security, a technical error or a possible rule breach may need extra review. There must be a recorded reason. A large Reward, a successful strategy or a general desire to investigate is not enough on its own.

13.2 Notice and deadlines. Unless the law prevents it, we notify you within one Business Day, provide a case reference, explain the concern and identify genuinely needed information and the next update date. We aim to decide within five Business Days of a Complete Request. For a Final Pass or pass-refund review, time runs from recorded final completion once information legally necessary for that review has been supplied; Reward-only documents do not delay a refund. A senior reviewer may approve an explained extension, with a decision due by the tenth Business Day. We update you at least every two Business Days while the case is open.

13.3 Any hold beyond ten Business Days. A longer hold needs a documented legal restriction or a specific external verification or payment obstacle that actually prevents a decision or transfer. It needs senior oversight, a lawful explanation of the outstanding step and continuing two-Business-Day updates. An internal backlog, shortage of cash or unsupported “investigation ongoing” message is not enough. Without such an obstacle or a proven breach, the otherwise eligible payment must be released.

13.4 Hold only what is genuinely affected. We restrict only the reasonably affected amount or account unless evidence connects a wider issue or the law requires more. An identifiable, undisputed portion is paid under the routine standard as soon as it can lawfully and safely be separated. A complaint, chargeback inquiry, family connection or issue on another account does not automatically cancel unrelated rights. A legal freeze can prevent transfer without making the amount our money.

13.5 Match the response to the breach. A blocked order, warning or market-driven excess without trader fault does not cause forfeiture. A proven trader-created capacity breach or other breach may justify removing its attributable gain, failing an evaluation where the purchased rules require it, or restricting or closing the affected account. We explain why the response is proportionate. Repeated breaches after a recorded warning, deliberate evasion or material fraud may justify immediate closure. New safety controls cannot erase earlier valid payment rights.

13.6 Identify the affected trades. For a capacity breach, we identify the new or increased exposure that caused or enlarged the excess, plus further risk-increasing instructions while it continued. Earlier compliant positions are not automatically included. For a recovery-limit breach, the affected exposure is what was added or retained contrary to the recorded limit after the breach. For a coordinated or technical exploitation scheme, we identify the connected trades and explain the link. We do not count only winning tickets and ignore associated losses and costs.

13.7 Calculate any deduction fairly. We calculate the net result of the whole affected trading set, including wins, losses and attributable costs. An abuse-related deduction cannot exceed that set’s positive net contribution to profit otherwise payable. We do not deduct gross winnings, apply a multiple or add a penalty. If the set lost money overall, it does not create a refund, restore simulated capital or increase a Reward: trading losses are not insured. We recalculate the remaining Reward once using the agreed share and payment record, without double recovery.

Adjustment example

The affected trades win $600, lose $250 and incur $50 of costs. Their net contribution is $300, not $600. At an 80% Reward share, the adjustment is at most $240, and cannot exceed the affected contribution actually included in the claim. Unrelated valid profit is not removed.

13.8 Correct our errors both ways. A clear price, booking or calculation error is corrected consistently for gains and losses using evidence of the appropriate reference at the time. If fair reconstruction is impossible, we explain and reverse the affected transactions. A different price elsewhere, or our inability to copy a trade, is not alone a clear error. We provide the original and corrected calculation. We restore underpayments as well as correct overpayments.

13.9 No blanket loss of valid payments. Unrelated valid reserved Rewards and legitimate pass refunds remain payable. Refusing every claimed Reward requires evidence that the whole claim is invalid or no valid part can reasonably be separated, with reasons. Account closure, a copying decision, a new rule or later ordinary losses is not enough. We do not deduct alleged unrelated damages from a Reward without agreement, a final binding decision or a lawful right applying to that amount.

13.10 A written outcome and any recovery. A refusal or reduction states the rule and version, affected orders and dates, calculations, amount adjusted, account action and appeal route. Recovering a payment already made requires proof of the original overpayment, fraud, duplication or rule issue affecting that payment, together with notice and an opportunity to challenge it. We do not debit your card or an unrelated account without lawful authority, or recover the same sum twice.

14. Questions, complaints and appeals

14.1 Contact us. Use support@cmcmarketsfunded.com or the support facility in the Client Area, quoting your account, Order or payment reference. We acknowledge a payment complaint or appeal within two Business Days. A written explanation and relevant records are enough. You do not need to provide a public testimonial, record promotional content or agree not to criticise us.

14.2 A fresh review. You can ask for a reviewer who did not make the original decision. Please send relevant evidence within 30 calendar days where possible. That request is not a deadline that removes your right to payment or shortens any legal time limit. The reviewer considers your evidence and the applicable rules, rather than simply repeating the earlier conclusion.

14.3 The appeal outcome. We aim to decide within five Business Days after receiving the necessary information, and no later than ten Business Days unless the documented external or legal obstacle rules in section 13 apply. We give reasons and updates. If your appeal succeeds, we correct the record and send any additional payment under the routine standard, without a new trading cycle, performance test or minimum threshold.

14.4 Your legal rights remain. Good-faith complaints, honest reviews, refusing optional marketing consent and lawful contact with a bank, adviser, authority or court do not affect a valid payment entitlement. You do not have to finish our internal appeal before exercising a legal right. The General Terms’ governing-law and dispute provisions continue to apply, subject to consumer protections that cannot be excluded.

15. Existing accounts, closure and policy changes

15.1 Rules stay with the account. The trading rules and commercial settings assigned at purchase remain in place for that account’s life, including its progression into the Reward Stage. We keep the applicable version available. We do not apply a new capacity limit, recovery-sequence rule or definition of abuse to earlier trading.

15.2 Improvements for existing customers. We may extend better payment terms to an existing account without reducing rights already earned. This does not automatically replace its original trading rules. A material new restriction needs a separate lawful agreement before the future activity it affects. Asking for money already owed does not imply agreement to a new restriction. Scaling, a platform move or a change of operator must preserve valid pending payments.

15.3 Future and legally required changes. Material changes that are less favourable normally apply only to new Orders. A binding legal requirement may require an earlier restriction; we explain its effect where lawful and preserve earned payment rights wherever payment remains lawful. Urgent technical safety action does not rewrite earlier Reward eligibility. We do not use a general security or business-economics clause to change the rules for completed trading.

15.4 Closing an account. Closing or archiving an account does not cancel a valid reserved Reward, confirmed fee refund or pending appeal. On voluntary closure, or closure for our convenience, we calculate remaining eligible net profit from closed trades and the final payment under this Policy. If the account breached an applicable trading rule before reservation, rights to its unreserved results follow that rule and the fair process in section 13. A simulated balance does not automatically become money payable.

15.5 An amount owed remains an obligation. A valid payment under this Policy is money owed, not merely an expectation of future profit. A general liability cap based on the challenge fee, or a general disclaimer about expected Rewards or third-party services, does not reduce that amount. Nothing excludes a liability or remedy that the law does not allow us to exclude, or makes another CMC Markets company responsible for our payments.

15.6 Contact and interpretation. Payment support: support@cmcmarketsfunded.com. The legal counterparty is True North Tech L.L.C-FZ, trading as CMC Markets Funded, at the registered office in section 1. All $ amounts in this Policy are US dollars unless stated otherwise. Examples explain the rules; they do not recommend a trade or override actual account settings. Any separate mandatory tax, payment or consumer notice still applies.