Cookie Policy
This Cookie Policy explains how CMC Markets Funded, operated by True North Tech LLC-FZ, uses cookies and similar technologies on the Website, the Client Area, checkout pages, landing pages and related digital services we operate.
This Policy should be read together with our Privacy Policy, Terms and Conditions and any cookie banner or Cookie Settings tool made available on the Website.
Key points
• We use cookies and similar technologies to operate and secure the Website, remember your preferences, understand site usage and, where permitted, support marketing and measurement.
• Strictly necessary cookies are used because the Website and Client Area cannot function properly without them.
• Non-essential cookies are used only where we have the right to do so under applicable law and, where required, only after you make a valid choice through our banner or Cookie Settings tool.
• Third-party providers such as analytics, payment, security, chat, media or advertising providers may also set cookies when their tools are enabled on our Website or when you interact with their services.
1. Who we are
This Cookie Policy applies to websites, pages, portals and related digital services operated by or on behalf of True North Tech LLC-FZ under the CMC Markets Funded brand.
References in this Policy to "we", "us" or "our" mean True North Tech LLC-FZ and, where relevant, its service providers acting on its behalf.
This Policy explains what cookies and similar technologies are, why we use them, the categories we may use, how you can control them and where to find further information.
This Policy does not govern third-party websites, platforms or applications that you visit after leaving our Website. If you move to a third-party site, including any separate site operated by a CMC Markets entity or another partner, that site will apply its own cookies and legal notices.
2. What cookies and similar technologies are
Cookies are small text files placed on your browser or device when you visit a website. They help websites recognise your device, remember settings, maintain sessions, improve performance and understand how users interact with online services.
We may also use or permit the use of similar technologies, such as pixels, tags, scripts, local storage objects, log-based identifiers and similar tools that store or access information on your device or browser.
These technologies may collect or generate information such as:
- browser and device type;
- operating system;
- IP address or approximate location derived from IP;
- language, region and display preferences;
- session identifiers and login state;
- pages visited, buttons clicked and referral sources;
- diagnostic, fraud-prevention or performance information; and
- marketing, attribution or campaign-measurement data where those tools are enabled.
Not all cookies contain information that directly identifies you by name. However, where cookie-related data can be linked to you, your account or your device, we treat it as personal data in accordance with our Privacy Policy and applicable law.
3. Types of cookies we use
We may use the following broad types of cookies and similar technologies:
First-party cookies: set by us or from our own domain and used to operate, secure and improve the Website and Client Area.
Third-party cookies: set by third-party providers whose tools or content are integrated into the Website, such as analytics, payments, live chat, embedded media, advertising, social media, fraud-prevention or consent-management providers.
Session cookies: temporary cookies that expire when you close your browser.
Persistent cookies: cookies that remain on your device for a defined period or until you delete them.
For convenience, this Policy uses the term "cookies" to refer both to browser cookies and to similar technologies that store or access information on your device in a comparable way.
4. How we use cookies
Depending on the page, feature or service you use, we may use cookies for the categories below. The examples are illustrative and are not a promise that every item listed is active at all times.
| Category | What the category is used for | Typical examples | Can you turn it off? |
|---|---|---|---|
| Strictly Necessary | To operate the Website and Client Area, maintain security, keep you logged in, process core requests, remember privacy choices and support essential site administration. | Authentication, session continuity, load balancing, fraud prevention, geolocation or jurisdiction controls, security checks, checkout flow and remembering your cookie preference. | Usually no, because these are required for the service to function properly. |
| Functional / Preference | To remember settings and improve usability so the Website behaves in line with your choices. | Language or region preferences, display settings, remembering form choices, user-interface customisation, live chat continuity or media playback preferences. | Yes, in many cases. Disabling these may reduce convenience or cause certain features to work less well. |
| Analytics / Performance | To understand how the Website is used, measure traffic, diagnose errors, improve navigation and assess site performance. | Page visit counts, visitor journeys, feature usage, campaign performance, conversion measurement, A/B testing and diagnostics. | Yes. If disabled, we may have less visibility into how the Website performs and how to improve it. |
| Advertising / Targeting / Attribution | To measure marketing effectiveness, support affiliate or referral attribution, reduce duplicate advertising and, where enabled, show more relevant promotions on our site or on third-party platforms. | Remarketing, conversion tracking, campaign attribution, referral tracking, ad measurement and audience-building tools. | Yes. If disabled, advertising may be less relevant and marketing performance may be harder to measure. |
| Embedded Content / Social Media | To display or interact with third-party content integrated into our pages. | Embedded videos, social widgets, maps, survey tools, hosted media, identity providers or community integrations. | Usually yes, but disabling may prevent those embedded features from loading or working correctly. |
We may use cookies on public pages, marketing pages, help-centre pages, application or checkout pages and the Client Area, but the exact categories used may differ from one environment to another.
5. Consent and legal bases
Where applicable law requires consent before storing or accessing non-essential cookies or similar technologies on your device, we will ask for that consent through a cookie banner, preferences centre or equivalent tool before those technologies are activated.
Strictly necessary cookies may be used without consent where that is permitted by law because they are required to provide the Website or a service you have requested, to maintain security, to preserve session integrity or to remember your privacy choices.
Functional, analytics, advertising and similar non-essential cookies will be used only where we have the right to use them under applicable law and, where consent is required, only after you make a valid choice.
Your preferences are generally stored at the browser and device level. This means that if you use a different browser or device, or if you clear cookies, reset your browser or use private browsing mode, we may ask you to make your choice again.
Withdrawing consent does not affect any processing carried out before the withdrawal took effect. Refusing or withdrawing consent may also mean that some optional features, embedded content or convenience functions do not operate as intended.
6. Third-party cookies and external services
Some cookies and similar technologies may be set by third parties whose services we use. Depending on the relevant page or feature, these may include providers involved in analytics, payment processing, fraud prevention, content delivery, customer support, live chat, surveys, embedded media, social media, marketing, advertising, attribution or consent management.
Where third-party tools are embedded or enabled, those providers may collect information directly from your browser or device in accordance with their own policies. We do not control third-party cookies once they are placed, except to the extent we control whether the underlying third-party tool is loaded on our Website.
If you click through to another website, including a third-party checkout environment, a partner site, a social media platform, a video-hosting service or a separate CMC Markets website, those destinations may place their own cookies and apply their own cookie and privacy notices. We recommend that you review those notices separately.
7. Detailed cookie list and retention
The current, detailed list of cookies and similar technologies in use may change over time as we update the Website, change service providers, add features, remove tools or improve security and performance.
Where available, the most current list of active cookies and similar technologies, including their provider, purpose, category, source and expiry period, is shown in our Cookie Settings or cookie banner / preference centre.
Retention periods vary by cookie and by provider. Some technologies are deleted when you close your browser (session cookies), while others remain until they expire or are deleted manually (persistent cookies).
We review and update our cookie disclosures from time to time, but because digital tools can change quickly, the live preference centre should be treated as the most current operational record of what is in use on the Website at a given time.
8. How to manage your preferences
You can manage non-essential cookie choices by using the Cookie Settings link provided in our banner, footer or other preference-management interface made available on the Website.
You can also control cookies through your browser or device settings. Most browsers allow you to:
- block all cookies;
- delete existing cookies;
- block third-party cookies only;
- clear cookies when you close the browser; and
- browse in a private or incognito mode that may limit certain local storage activity.
Please note that browser-level controls and cookie-banner choices are not always identical. For example, deleting cookies from your browser may remove the record of your preference choice and cause the Website to ask you again.
If you block or delete strictly necessary cookies, some parts of the Website, Client Area, checkout flow, security tools or support features may fail to load properly or may become unavailable.
9. Personal data and your rights
Where cookie-related data amounts to personal data, we process that information in accordance with our Privacy Policy and applicable law.
Depending on your location and the law that applies to you, you may have rights relating to personal data processed through cookies and similar technologies, including rights to access, correct, erase, restrict, object, withdraw consent, request portability or complain to a competent authority.
You may exercise relevant rights using the contact details published on the Website or in the Client Area. If your request relates to a third-party provider's cookie, we may also direct you to that provider's own notice or request channel where appropriate.
For broader information about how we collect, use, share and retain personal data, please refer to our Privacy Policy.
10. Changes to this Policy
We may update this Cookie Policy from time to time to reflect changes in law, guidance, technology, service providers, site functionality, marketing practices or security requirements.
When we make updates, we will revise the "Last updated" date shown at the top of this Policy and, where appropriate, provide additional notice through the Website, the Client Area, a cookie banner or another communication channel.
11. Contact us
If you have questions about this Cookie Policy, about our use of cookies or similar technologies, or about how to exercise any relevant data rights, please contact us using the contact details published on the Website or in the Client Area.
If you cannot access the live Cookie Settings tool and would like more detail about the cookies currently used on the Website, you may also request additional information through those same contact channels.